Providing Quality Software and Service to the Utility Industry Since 1999

Privacy Policy for the SOSRemote/SOSRemoteTouch Application

This privacy policy governs your use of SOSRemote/SOSRemoteTouch software application (“Application”) on a mobile device that was created by InsightAtlast, LLC. The Application is a module of InsightAtlast’s SOSMobile suite of software and allows field workers to view their order list and associated information, and to collect data required to complete the orders in the field.

User Provided Information
– The Application obtains the information you provide when you download and configure the Application. You generally provide a user name and password provided by your Company’s system administrator.

Automatically Collected Information
– In addition, the Application may collect certain information automatically, such as the type of mobile device you use, your mobile devices unique device ID, the IP address of your mobile device, your mobile operating system, and the type of mobile Internet browsers you use.

This Application collects precise information about the location of your device in order to allow your Company’s office to view its field resources in real-time, assign additional work based on location, and to collect longitude/latitude coordinates of a premise or asset as appropriate.

InsightAtlast does not retain User Provided data or Automatically Collected information. User Provided data and Automatically Collected information will be retained by your Company in accordance with their policies.

We conform to your Company’s policies concerning safeguarding the confidentiality of your information. We limit access to this information to authorized employees and contractors of InsightAtlast who need to know that information in order to operate, develop or improve our Application. Please be aware that, although we endeavor to provide reasonable security for information we process and maintain, no security system can prevent all potential security breaches.

This Privacy Policy may be updated from time to time for any reason. We will notify you of any changes to our Privacy Policy by posting the new Privacy Policy here You are advised to consult this Privacy Policy regularly for any changes.

By using the Services, you are consenting to our processing of User Provided and Automatically Collection information as set forth in this Privacy Policy now and as amended by us. "Processing,” means using cookies on a computer/hand held device or using or touching information in any way, including, but not limited to, collecting, storing, deleting, using, combining and disclosing information, all of which activities will take place in the United States. If you reside outside the U.S. your information will be transferred to the U.S., and processed and stored there under U.S. privacy standards. By using the Application and providing information to us, you consent to such transfer to, and processing in, the US.

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via email at