Archived News

SOSMobile Automates 811 Requests at Midwest Energy

Hays, KS — September 17, 2014

Midwest Energy (MWE) in Hays, KS has been experiencing the benefits of field force automation with InsightAtlast’s SOSMobile since 2002. Now they’re taking advantage of SOSMobile’s Email Monitor to automate their 811 line locate requests.

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Smooth Transition to SOSMobile at Lee County Utilities

Ft. Myers, FL — January 16, 2014

When Lee County Utilities (LCU) went live with SOSMobile last June, they were excited about the benefits of this new technology.  Now that they’ve been closing service orders in the field for several months, it has exceeded their expectations.

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SOSRemote Interface to Cayenta Utilities now live at Midwest Energy

Hays, KS — November 19, 2012

When Midwest Energy Inc. went live last week with their new Cayenta Utilities CIS, the interface to SOSRemote was seamless.

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InsightAtlast Releases Smartphone Version of SOSRemote  

Amherst, NH — October 11, 2012

InsightAtlast, LLC announced the release of SOSRemoteTouch — the smartphone version of their SOSRemote.

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DC Water uses SOSMobile to Automate their Mobile Workforce  

Washington, DC — August 13, 2012

The District of Columbia Water and Sewer Authority (DC Water) chose SOSMobile to transform the processing of service work orders from a paper system to an electronic one.

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Vertex again turns to SOSMobile to Schedule Service Orders for EPCOR

Scottsbluff, NE — March 17, 2012

When Vertex Business Services earned the customer care contract for EPCOR USA, they once again turned to InsightAtlast's SOSMobile software to provide advanced scheduling capability to their new client's customers.

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NW Natural ranks first in the West in Customer Satisfaction Study

Portland, OR — March 14, 2012

InsightAtlast's SOSMobile may just be a contributing factor as to why NW Natural, a gas utility headquartered in Portland, OR, ranked first in the West and second in the nation in the J.D. Power and Associates 2012 Gas Utility Business Customer Satisfaction Study.

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Midwest Energy opts to keep SOSRemote as their Wireless Solution

Hays, KS — February 1, 2012

InsightAtlast, LLC is pleased to announce that Midwest Energy, Inc. will retain SOSRemote as their mobile workforce wireless solution. 

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Vermont Gas chooses SOSMobile for Online Inspection Scheduling

South Burlington, VT — February 1, 2012

 

Vermont Gas, headquartered in South Burlington, VT, is now offering their customers the ability to schedule their heating system inspections online with SOSMobile and its SOSWeb component.

 

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